Performance Measurement and Management Data for PARC
July 1, 2019- June 30, 2020
The purpose of Progressive Adult Rehabilitation Center, Inc. Performance Measurement and Management System is to evaluate the effectiveness of service delivery of each program operated by the agency. Each program has specific objectives for which data shall be gathered on annual basis. Data shall be collected from every individual admitted into a program during the fiscal year from July 1st to June 30th on an annual basis. Data shall also be collected from Annual Needs Assessment Surveys of individuals served and stakeholders. Information from the Outcome Measurement, the Annual Needs Assessment Surveys and other relevant data shall be used to evaluate the effectiveness of programs and services provide by the agency.
Program: PARC Sheltered Employment (Organizational Employment)
Number Served:20
Primary Disability: Intellectual Disability 19
Secondary Disabilities: Cerebral Palsy, Autism, Visual Impairment, High Cholesterol, Depression Down syndrome, Deaf/Hearing Impairment, Thyroid disorder, Hypertension, Speech Disorder, Diabetic, Schizophrenia, Mental Health disorder, Turner syndrome
95% of individuals in the Sheltered Employment Program improved in at least one level in two or more assessment areas.
90% of individuals in the Sheltered Employment Program earned a paycheck on a monthly basis.
Results of Needs Assessment Survey
45% of individuals employed in the Sheltered Employment Program responded to the Annual Needs Assessment Survey.
100% of respondents indicated that they liked working at PARC.
100% indicated that they liked staff treatment.
11% indicated they would like to obtain a job in the community in the future.
89% indicated that they would not like to obtain a regular job in the community sometime in the future.
69% of Parents/Care Providers that had a family member in PARC Sheltered Employment responded to the survey.
Parents/Care Providers indicated a high degree of satisfaction with services provided by the program.
100% of respondents indicated that the PARC Sheltered Employment Program was beneficial to their family member.
100% of respondents indicated that they were satisfied with supervision and training provided by staff.
Contractors
50% of Sheltered Employment contractors responded to the survey.
100% of respondents indicated that they were satisfied with the quality of work provided by PARC Services Sheltered Employment workers.
100% of respondents indicated that PARC met their expectations in terms of quantity of work performed in a timely manner.
Program: PARC Supported Employment (Community Employment)
Number Served: 27
Primary Disability: Intellectual Disability
Secondary Disabilities: Math Disorder, Fetal Alcohol syndrome, Personality Disorder, Turner syndrome, Autism, Schizophrenia, Conduct disorder
92% of individuals in PARC Supported Employment jobs were able to keep their jobs for at least 90 days.
77% of individuals in PARC Supported Employment were able to keep their jobs for at least one year.
96% of employers rated PARC Supported Employment workers as excellent or satisfactory in comparison to non-disabled co-workers performing the same job.
Results of Needs Assessment Survey
29% of Supported Employment workers responded to the survey.
88% of PARC Supported Employment workers indicated that they liked their jobs.
88% of Supported Employment workers indicated staff was helpful during follow-up visits to their jobs.
27% of Parents/Care Providers of Supported Employment workers responded to the survey.
100% of respondents indicated that PARC Supported Employment found suitable employment for their family member.
100% of respondents indicated staff was helpful during follow-along and support visitation.
Program: PARC Day Support
Number Served: 26
Primary Disability: Intellectual Disability
Secondary Disabilities– Down syndrome, Autism, Nonverbal, Deaf, seizure Disorder, Sleep Apnea, Speech impairment, Visual Impairment, Behavior disorder, Diabetic, Bipolar Disorder, Hyperthyroidism, Fetal alcohol syndrome, Psychosis, Blepharitis, Osteoporosis, Hypothermia, Aspiration, Tinea Pedis, Cerebral Palsy, High blood Pressure, Thyroid Disorder, Edema, Pervasive Developmental Disorder, Hyperlipidemia, Psoriasis, GERD, Atelectasis, Schizoaffective disorder, Adjustment disorder, Alzheimer, Hepatitis C, Cancer of the lymph nodes, Obsessive-compulsive disorder, Asthma, Bronchitis, and Schizophrenia
58% of individuals receiving PARC Day Support Services were able to complete at least one task independently.
100% of individuals in PARC Day Support did not have any incident reports for challenging behaviors.
Results of Needs Assessment Survey
54% of individuals in PARC Day Support responded to the survey verbally, by sign language or gestures.
92% indicated they liked the program.
92% indicated they liked the way staff treats them.
92% indicated they like their activities and liked places they go in the community.
68% of parents/care providers responded to the survey.
100% of the parents/care providers who responded indicated they felt their family member enjoyed PARC Day Support Services.
100% of respondents indicated they were satisfied with the level of supervision provided by the PARC Day Support.
Program: Osage House
Number Served: 5
Primary Disability: Intellectual Disability
Secondary Disabilities
Hypertension, Dysphagia, Seborrhea, Keratodermas, Spastic Quadriplegia, Deaf, Nonverbal, Seizures, GERD, Blind, Psychosis, Osteoporosis, Blepharitis, High Cholesterol, Hypothermia, Acid Reflux, , Autism, Behavior Disorder, Asthma, Speech Disorder
40% of the individuals living at Osage House were able to achieve at least two plans of care objectives in the areas of community living, daily living, and ability to take medications.
100% of the residents who entered Osage House were able to stabilize and remain in a least restrictive environment.
Results of Needs Assessment Survey
80% of the individuals living at Osage House were able to provide a verbal or sign language response to the survey.
80% of respondents indicated they liked living at Osage House.
75% of respondents indicated they liked the way that staff treats them.
100% indicated that they like their activities and places they go in the community.
80% of Osage House family members responded to the survey.
100% of the respondents indicated that they felt their family member like living at Osage House.
100% of respondents indicated that they were satisfied with the support and community activities provided for their family member.
100% of respondents indicated that they were felt that staff was responsive to their family member’s needs.
Program: Wagner House
Number Served: 3
Primary Disability: Intellectual Disability
Secondary Disabilities: Hypertension, Seizure disorder, Depression, Paranoia, Down syndrome, Sleep Apnea, Diabetes, Vision impairment
67% of the individuals living at Wagner House were able to achieve at least two plans of care objectives in the areas of community living, daily living, and ability to take medications.
67% of the residents who entered Wagner House were able to stabilize and remain in a least restrictive environment.
Results of Needs Assessment Surveys
67% of the individuals living at Wagner House responded to the survey.
100% of respondents indicated they liked living at Wagner House.
100% of respondents indicated they liked the way that staff treats them.
100% indicated that they like their activities and places they go in the community.
67% of Wagner House family members responded to the survey.
100% of the respondents indicated that they felt their family member like living at Wagner House.
100% of respondents indicated that they were satisfied with the support and community activities provided for their family member.
100% of respondents indicated that they felt that staff was responsive to their family member’s needs.
Program: Julep House
Number Served: 3
Primary Disability-Intellectual Disability
Secondary Disabilities: Seizure disorder, Cerebral Palsy, Thyroid disorder, High blood Pressure, Fibrocystic disease of breast, Obesity, Elevated Cholesterol, Hepatitis C, Depression, Cancer
67% of the individuals living at Julep House were able to achieve at least two plans of care objectives in the areas of community living, daily living, and ability to take medications.
Results of Needs Assessment Surveys
100% of the individual residing at Julep House were able to stabilize and remain in a least restrictive environment.
67% of the individuals living at Julep House responded to the survey.
100% of respondents indicated they liked living at Julep House.
100% of respondents indicated they liked the way that staff treats them.
100% indicated that they like their activities and places they go in the community.
33% of Julep House family members responded to the survey.
100% of the respondents indicated that they felt their family member like living at Julep House.
100% of respondents indicated that they were satisfied with the support and community activities provided for their family member.
100% of respondents indicated that they felt that staff was responsive to their family member’s needs.
PARC Supported Living
Number Served: 5
Primary Disability: Intellectual Disabilities
Secondary Disabilities: Turner syndrome, alcoholism, Personality Disorder, Mental Health Disorder, Hypertension
100% of individuals receiving PARC Supported Living services were able to achieve at least 2 objectives on their individualized plan of care.
100% of individuals were able to live with minimal supervision provided by PARC Supported Living for at least one year.
Results of Needs Assessment Survey
100% of individuals who received PARC Supported Living Services responded to the survey.
100% indicated they liked the services provided by PARC Supported living, liked the support and assistance provided, and liked the way that staff treated them.
Community Stakeholders
29% of community stakeholders surveyed responded to the survey.
83% of respondents rated agency as very good in its ability to provide reasonable accommodations.
71% of respondents rated the agency very good in the area of community integration.
71% of respondents rated the agency very good in the area of cooperation with other agencies.
86% of respondents rated the agency staff very good in the area of professionalism.